Rules and regulations of using Karian Plus online store

Dear user, using the “Karian Plus” online store and ordering goods through this site means full agreement with the following terms and conditions, and if there is a change in the listed rules, procedures and services, in the same The page will be published and updated. Please note that placing an order at any time means full acceptance of all Karian Plus terms and conditions by the user.

definitions :

The second party or customer is a person who completes this form and submits the required documents to enter into an electronic contract.

Karian Plus online store, which is called the first party for short, is a platform at WWW.Karianplus.com, which provides the possibility of selling goods through the Karian Plus website.

Article 1 – General rules:

  • By entering this website and confirming the above form, the customer or the second party has accepted all the above items and is fully aware of them.
  • The purchase of goods from this store is based on the existing laws and regulations of e-commerce, support organization and other laws of the country.
  • This store will not have any responsibility outside the scope of authority, such as interruptions and malfunctions of the Internet, telecommunication issues, etc.
  • Using the name and trademark without the written permission of the first party is prohibited and will be prosecuted.
  • All facilities and contents of the site are part of the intellectual property of this store and any use of it without written permission is prohibited and will be prosecuted.
  • In case of any error regarding the price and Riyal value of the goods on the website, the first party reserves the right to invalidate and cancel the customer’s order.
  • In the event of paragraph 1-6, the money will be returned to the account from which the payment was made to the customer.
  • In-person delivery of goods to the warehouse door is on weekdays from 9 to 17 and Thursday from 9 to 13.
  • Express shipping to 22 regions will be sent to the customer by courier on the condition that the invoice is registered Saturday to Wednesday before 15:00 and Thursday before 12:00 on the same day and with the cost of freight.
  • The order after the time specified in paragraph 1-9 will be postponed to the next working day.
  • The order of cities will be sent on the same day with the condition of registering the invoice before 15:00 (Saturday to Wednesday) and before 12:00 on Thursday, otherwise it will be sent on the next working day.
  • After sending the goods to the cities, it will be delivered to the customer within 24 to 48 hours.
  • Shipping to cities is done through Mahex, Tipax and Chapar companies.
  • The cost of sending cargo to cities is between 1,300,000 Rials and 5,000,000 Rials according to the weight, value of goods and distance.
  • Delivery of goods to the warehouse door is mandatory for natural persons with the seal of the store and for legal persons with the seal of the company or letter of introduction.
  • The parties emphasize that this contract is free of any mediation and there will be no payment for brokerage fees, commissions, etc.
  • Obligations of the customer (second party):
  • The customer or the second party is required to comply with all the pricing rules and regulations of the Organization for the Protection of Consumers and Producers.
  • Any consequences resulting from failure to comply with paragraph 1-2 are the responsibility of the customer and the first party will not have any responsibility.
  • All the prices of the goods are subject to value added tax based on the rates set by the Tax Administration and the customer must pay.
  • The customer is obliged to comply with all the regulations and laws of the tax affairs organization, including the taxpayer system and the store terminal, or Article 169 of the Civil Code.
  • The customer can receive his official invoice within a week after issuing the invoice from the tax system and store terminals.
  • The customer is responsible for maintaining his password and user account and accepts the consequences of not complying with it.
  • Adding a product to the shopping cart does not mean reserving the product and does not create any rights for the customer. Karian Plus store is not responsible for the products left in the shopping cart.
  • The order is finalized when the customer has gone through all the steps and received the order purchase code.
  • The customer is responsible for the deficit in the amount or the defect of the goods after the delivery of the goods and the presentation of the receipt.
  • The customer is obliged to register and confirm all the goods purchased from the first party in the Afogh system.
  • In case of failure to register the goods purchased by the customer in the Afogh system, the customer is obliged to compensate the first party without any claim.
  • The funds paid to settle the invoice or charge the wallet by the customer to the first party’s account must be made from the bank account of the customer (owner of business license) for natural persons and from the company’s account for legal persons.
  • If the money is deposited from an account other than the customer’s account, the delivery of the goods will be prevented and the money will be returned to the depositor’s account.

Article 3 – Obligations of the store (first party):

3-1- The first party is obliged to include the price for all imported goods in the form of a label including value added tax and in accordance with the www.124.IR system.

2-3- The price of the transaction is invoiced for each part separately.

3-3- All the products offered on the Karian Plus website (store) have a valid warranty.

Article 4- Payment for the purchase of goods:

4-1- In order to complete the purchase process, the customer can charge his wallet or pay through the bank portal.

4-2- In case of canceling the purchase for any reason after completing the purchase process, the money deducted from the wallet will be transferred to the customer’s account or the account number that will be announced in writing as soon as possible.

Article 5- Terms of return of goods and return of money or exchange of goods:

5-1- The customer can return the goods after seven days from the time of delivery and with the following conditions.

5-1-1- If the product has a defect, breakage, inconsistency, or an apparent defect, and it has been notified to support affairs within one day at the latest after the delivery of the product.

5-1-2- The support experts must have checked and confirmed the reason for the return.

5-2- In case of fulfillment of paragraph 1-5, the returned product and necessary measures will be taken to deliver the replacement product.

5-3- If there is no substitute product, the amount of the product will be deposited into the customer’s wallet account or the account number that will be announced in writing.

5-4- The accepted returned item along with its accessories are packed in good conditions and sent to the first party.